Remote Warranty Validation and Service and Maintenance for HIUs

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Contact us on 01372 722277 for further information or a quotation.

For any residential building project, time saved on site is hugely beneficial for developers, contractors and housing associations alike, helping to reduce project costs and enabling residents to occupy properties as quickly as possible. With this in mind, we have introduced remote warranty validation for our ModuSat heat interface units (HIUs), which can significantly reduce the cost of commissioning and time spent on site by engineers manually checking and adjusting settings.

Many other heat interface units for communal and district heating developments require an engineer to physically attend site to set-up every individual unit manually, adding time and cost to the project. Our electronically controlled ModuSat HIU’s feature SmartTalk communication technology and can be connected over the internet to remote servers, enabling us to check the operation of each unit remotely and adjust settings where required.

Once ModuSat units are installed and ready to be commissioned the following quick and simple process takes place –

  • Installer Registers ModuSat Units Using Evinox’s Online Registration Portal
  • Evinox Check the Operation of Each ModuSat Unit remotely
  • Evinox Visit site to inspect a sample of units (Around 10% of the total units)
  • Evinox will then certify the units and issue certificates
  • The Warranty period begins

The benefits don’t just end there! During the aftercare period, following practical completion, Our SmartTalk remote communication system enables checks to be made and faults to be diagnosed away from site. Just think about the costs incurred every time an engineer is called to site, well these can be avoided using our communication system to adjust settings remotely.Remote Communication for ModuSat HIUs

It is also important to factor in on-going servicing and maintenance, which maximises the life of the Heat Interface Unit and ensures optimum performance of both the HIU’s and also the wider heat network. Our SmartTalk® communication system allows for scheduled maintenance checks to take place remotely over the internet.  The system in each apartment can be fully controlled remotely, including timings and settings, with remote diagnostic capability and client support. This can avoid unnecessary call-outs as a result of user error. Fault alarms can also be checked by testing the operation of components.

We offer after-care service and maintenance plans that are available with one or two-year contracts providing flexibility, and additionally, combined packages for energy billing and maintenance, all under one roof and with discounts available.

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District Heating at Southbank Place Canary Wharf

Evinox Energy are delighted to be working with Canary Wharf Group plc on the Southbank Place development.

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Fresh New Website Showcases Our Heat Network Products and Services

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Contact us on 01372 722277 for further information or a quotation.

We are delighted to announce the launch of our new company website, which features a fresh look and feel and user-friendly navigation, enabling users to browse through our extensive range of heat network products and services with ease. These include a range of smart heat interface units (HIUs) and comprehensive support services including metering, billing, revenue management and service and maintenance.

Delivering a fully responsive experience, the new website gives users a seamless transition from desktop to mobile browsing and has been designed to provide heat network information for Housing Developers, M&E Consultants, Housing Associations and Building Managers, covering all stages of a communal or district heating project.

Evinox Heat Network Solutions Website Office Desk

Emma Alexander, Marketing Manager at Evinox Energy, says“We are really excited about the launch of our new site, which we’ve packed with useful heat network information, including articles, case studies, best practice and regulation advice, alongside technical information about our ModuSat® Smart HIU range and metering, billing and maintenance support services. We love the new look and feel of the site, and see it as the cornerstone of our online marketing strategy, aligning our digital platform much more closely to our brand and product and service offerings,”

Let’s Talk About Smart HIU’s

The new Smart Heat Interface Unit Hub on the Evinox website features plenty of technical content and useful information and includes everything you need to know about Evinox’s ModuSat® range of HIUs. The hub also covers topics such as the UK BESA HIU test standard, designing for energy efficient networks and the benefits of electronic control. It even features an online tool for selecting Heat Interface Units based on your project parameters and provides calculations for the whole network. Users can also request one of Evinox’s CIBSE accredited CPD seminars and download the Heat Network Design Guide via the website.

Find Out How Evinox Can Help with Metering and Billing for Your Heat Network

The website walks you through all the requirements of a successful metering and billing system for a heat network development. This includes information about the typical network set-up, which domestic and commercial meters might be required, credit billing services, debt free Pay-as-you-go technology and guidance about how to comply with the Heat Network (Metering & Billing) Regulations 2014.

Service & Maintenance Support for Heat Networks

Knowing how vital the support services can be for the operation the heat network and HIUs alike, Evinox’s new website provides lots of useful information for housing developers and building managers. Find out more about our internet based remote Service and Maintenance for HIU’s, enhanced warranty cover, plant room maintenance and combined plans for billing and service where we offer very competitive discounted rates for both in one package.

Emma Alexander continued“As we strive to improve every aspect of Evinox’s on and offline presence, flagship projects such as this demonstrate our commitment to excellence to our customers and partners. I’m extremely excited to be involved in the continued evolution of Evinox Energy and look forward to sharing what we’ve got in the pipeline over the coming months”.

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Hot Water Response Time and Heat Network Efficiency

Read our latest blog, which discusses the design trade-offs between hot water response and energy efficiency in heat networks.

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Hot Water Response Time and Heat Network Efficiency

Read our latest blog, which discusses the design trade-offs between hot water response and energy efficiency in heat networks.

Discover how Evinox Energy can deliver the best solution for your next new build or refurbishment heat network project

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Evinox team of CIBSE Certified Heat Network Consultants expands

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Evinox has added to its CIBSE certified Technical and Design team, with Design Engineer Arturs Kokins becoming the latest to successfully complete the CIBSE Heat Networks Code of Practice course, passing his final exam with flying colours.

The CIBSE Heat Network qualification is recognised across the industry and covers a broad spectrum of considerations for communal and district heating systems, demonstrating the depth of knowledge Evinox can offer to their customers in the design of heat network systems.

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Arturs originally joined Evinox in early 2017 as a Graduate Engineer, with an MEng (Hons) Mechanical Engineering degree, and has since developed his skills and gained valuable experience working on a number of key projects. These include managing bespoke testing with BSRIA (Building Services Research and Information Association) for a large development in London where Evinox is supplying heating and cooling units. He was also involved in Evinox successfully completing testing under the new BESA (British Engineering Services Association) UK Standard for Heat Interface Units, for which the Evinox ModuSat (XR) HIU achieved excellent results and is currently one of only five manufactures to have officially published its results on the BESA website, something the company is very proud of.

“Arturs is a perfect example of what can be achieved by investing in people and promoting their growth within a business,” comments Helen Gibbons, Evinox Technical and Design Manager. “He is a highly valued member of the team at Evinox, and we are delighted to employ a Design Engineer of Arturs calibre.”

Evinox offers developers, consultants and specifiers a broad range of design support services for district and communal heating projects, including HIU sizing and selection; hydraulic system guidance and advice; and complete plant room system and distribution pipework design, where required.

Please contact Evinox on 01372 722277 or complete the contact form to find out more about our Design Services or BESA tested Heat Interface Unit range.

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Hot Water Response Time and Heat Network Efficiency

Read our latest blog, which discusses the design trade-offs between hot water response and energy efficiency in heat networks.

Discover how Evinox Energy can deliver the best solution for your next new build or refurbishment heat network project

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A Full Seminar Programme in the District Energy area at ecobuild

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Contact us on 01372 722277 for further information or a quotation.

Evinox are looking forward to speaking at the ecobuild exhibition at ExCeL London next week, where we will be presenting seminars in the District Energy area.

The event features a fantastic seminar programme, including speakers from BEIS, UKDEA, Heat Trust and numerous UK providers. All sharing guidance on the latest design and innovation, delivery and potential solutions.

Evinox will be presenting two seminars at the event –

You can find the full seminar programme for the District Energy area by visiting the ecobuild website.

If you are unable to visit ecobuild, but are interested in attending a seminar, Evinox can provide CIBSE accredited CPD seminars that cover Heat Network Design and the BESA Test Standard for HIU’s. Find out more by visiting the CPD pages on the website.

ecobuild takes place from the 6th to 8th March, and It’s free to visit. You can register to attend at the ecobuild website.  Please contact us on 01372 722277 should you have any questions or would like to arrange a time to meet at the exhibition.

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New CIBSE Accredited Seminar Explores HIU Test Standard from BESA

Evinox now offer a CIBSE accredited CPD seminar about the new UK test standard for Heat Interface Units from BESA (British Engineering Services Association).

Discover how Evinox Energy can deliver the best solution for your next new build or refurbishment heat network project

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New CIBSE Accredited Seminar Explores HIU Test Standard from BESA

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Contact us on 01372 722277 for further information or a quotation.

Evinox now offer a CIBSE accredited CPD seminar about the new UK test standard for Heat Interface Units from BESA (British Engineering Services Association).

This new standard is regarded as an important step towards improving the overall performance of British district heating schemes and its key objective is to enable the performance of different Heat Interface Units (HIUs) to be evaluated within the context of typical UK operating conditions. Thereby enabling heat network developers to consider the performance of specific HIUs against design requirements.

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Until now, it has been a common misconception that heat interface units are “one size fits all”; results from the BESA tests show that this certainly isn’t the case for today’s modern systems – the network design and HIU specification must be closely matched to ensure optimum performance and the HIU must deliver the widest delta T and lowest return temperatures possible in all operational modes.

The Evinox seminar explores all aspects of the test regime and discusses how for the first time, designers and specifiers will be able to see the impact of a specific HIU on their network. Entitled “Understanding the BESA Test Standard for HIUs (VWARTS and All)”, the seminar is accredited by The Chartered Institution of Building Services Engineers (CIBSE) and provides credits towards consulting engineers’ Continuing Professional Development (CPD).

This 60-minute seminar is ideal for M&E consultants or housing providers interested in finding out more about the latest standard for communal & district heating systems and can be held at client’s premises or at the Evinox Energy offices in Chessington.

Contact us today to arrange a seminar on 01372 722277 or complete our Contact Form.

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Encouraging Results for First Heat Network Consumer Survey

“The results are encouraging news for the district heating sector” says Chris Davis, Head of Sales and Marketing at Evinox “

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Encouraging Results for First Heat Network Consumer Survey

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Evinox Energy welcomes the results of the first Heat Networks Consumer Survey, issued by BEIS (the Department for Business, Energy and Industrial Strategy).

Key findings from the survey – which asked around 5000 heat network consumers about their satisfaction with their heating systems, price, transparency of billing and quality of customer service – were that while there is significant variation to be found in the prices paid by heat network consumers, on average they were likely to pay less than non-heat network consumers.

The survey also shows that while there are issues affecting the sector that need addressing, heat network consumers were just as satisfied overall with their heating systems as non-heat network consumers, with nearly three-quarters reporting that they were “satisfied” with their heating system.

“The results are encouraging news for the district heating sector” says Chris Davis, Head of Sales and Marketing at Evinox; “there has been a dearth of qualitative market intelligence relating to heat networks, so surveys such as this are extremely valuable in understanding what consumers really think and help to gain an insight into their day to day experiences of living with these systems”.

Two key observations from the report suggest that Evinox is already well ahead of the curve in terms of the solutions it provides. Firstly, the report highlights that heat network consumers are likely to have less control over their heating system than those with traditional heating systems –  with more than half of the consumers surveyed reporting that their systems were not fitted with a central thermostat, while around only a third have a heating programmer, in stark contrast to “non-heat-network consumers”.

Evinox’s fully electronically controlled ModuSat XR heat interface units are typically provided with a full “ViewSmart” heating programmer, allowing consumers to have precisely the same level of control over when, how and where their heating is delivered as a conventional boiler-based heating system. ViewSmart also has the option to display current and historic energy consumption information, allowing consumers full control over their heating system usage and energy bills.

“Heating controls have long since been proven to reduce energy consumption, while smart meters and energy display devices are fundamental in changing consumer behaviour” Chris Davis explains; “And for the continued acceptance of heat networks, it’s vital that users see little or no difference in the way their system operates and performs compared to any other traditional “wet” heating systems, where the heating controls are typically the key point of contact they have.”

The report also highlights relatively poor transparency of billing in the heat network sector, something that Evinox is working hard to tackle directly through its in-house heat metering and billing service. Evinox has voluntarily adopted the key principles of the industry-led Heat Trust consumer protection scheme, with the aim of providing clear and comprehensive bills, as well as offering additional items such as Welcome Packs for new customers; an online portal to enable consumers to review their account status and make payments; as well as a published Fair Tariff policy, which explains how bills are calculated. The Heat Trust scheme drew praise from the report’s authors.

The BEIS heat network consumers report comes as the Competition and Markets Authority has also announced its own market study into the heat networks sector, a step which Evinox also welcomes.

“The Government has provided strong support for the heat network sector over recent years and is providing clear signals through its recent Clean Growth Strategy that heat networks are absolutely key to the decarbonization of heat in the UK”, added Chris Davis. “Well designed and well optimized heat networks can deliver heating that is efficient, low carbon and cost-effective; we welcome continued efforts across industry to drive improved customer service and higher levels of consumer protection in line with other utilities sectors.”

Contact Evinox today for more information about our heat network products and services.

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Visit Us at CIBSE Build2Perform Live

Build2Perform Live from CIBSE is coming to London’s Olympia on 21st – 22nd November 2017.

Discover how Evinox Energy can deliver the best solution for your next new build or refurbishment heat network project

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Visit Us at CIBSE Build2Perform Live

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Contact us on 01372 722277 for further information or a quotation.

Build2Perform Live from CIBSE is coming to London’s Olympia on 21st – 22nd November 2017. This is the biggest, most significant two-day event dedicated to helping built environment professionals and the wider supply chain improve efficiency and save money through effective building services.

The event features a packed conference and CPD programme, with over 20 streams and five theatres, covering a range of topics from BIM to District Heating. You can find out more about the new HIU test standard, and explore ways to improve network efficiency by attending our seminar at the event, which will be presented by Paul Barnard, one of our experienced Technical Sales Manager’s. Our CPD seminar takes place on Wednesday 22nd Nov from 1.05pm – 1.50pm in CPD Theatre 2. You can find more information and register to attend by visiting the Build2Perform website here.

Visit us at stand 410 in the exhibition area, where will be discussing developments in Heat Interface Unit (HIU) technology, and providing information about the new BESA (British Engineering Services Association) UK Standard for HIUs.

Come and see us to find out more about our New ModuSat® XR range of Heat Interface Units – one of the first to be Independently tested to the new standard.

We look forward to welcoming you at this event. You can register now to attend for FREE at the Build2Perform website.

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Evinox to Present HIU Seminar at the BESA Conference

Come and meet with us at the BESA National Technical Conference, taking place on the 19th October 2017 at the Park Plaza Riverbank Hotel, London, where we will be on hand to discuss developments in Heat Interface Unit (HIU) technology and the new test Standard.

Discover how Evinox Energy can deliver the best solution for your next new build or refurbishment heat network project

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Evinox to Present HIU Seminar at the BESA Conference

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Contact us on 01372 722277 for further information or a quotation.

Come and meet with us at the BESA National Technical Conference, taking place on the 19th October 2017 at the Park Plaza Riverbank Hotel, London, where we will be on hand to discuss developments in Heat Interface Unit (HIU) technology and the new test Standard.

The conference features a full programme of technical content, including an exhibition with innovative technical solutions. The day will focus on four key themes for the building engineering sector: Indoor Air Quality; District Heating; Refrigeration, Air-conditioning & Heat Pumps; and compliant & efficient businesses.

Visit us at stand 28 to find out more about our NEW ModuSat® XR range of Heat Interface Units – one of the first to be Independently tested to the UK Standard for HIUs from BESA. With significant advances in the performance of our latest range, we aim to help improve the overall efficiency of heat networks, whilst retaining high levels of user satisfaction and comfort levels.

You can find out more about the new test standard for HIUs, and explore ways to improve network efficiency by attending our seminar at the event. Paul Barnard, Evinox Energy Technical Sales Manager, will be presenting a CPD seminar entitled “Understanding the New Test Standard for Heat Interface Units”. This will take place from 11.45am – 12.30pm as part of the District Heating programme. You can find details of the full conference programme by visiting the BESA website.

We look forward to welcoming you at this event. You can register now to attend the BESA National Technical Conference & Exhibition by visiting the BESA website.

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Read our latest blog, which discusses the design trade-offs between hot water response and energy efficiency in heat networks.

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Our Updated Heat Network Seminar is Accredited by CIBSE

With the introduction of a new UK Test Standard for HIU’s and advances in technology, the District Heating market is progressing rapidly. We have therefore updated our CIBSE accredited CPD seminar, to provide the opportunity to explore the topic in depth.

Discover how Evinox Energy can deliver the best solution for your next new build or refurbishment heat network project

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Our Updated Heat Network Seminar is Accredited by CIBSE

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Contact us on 01372 722277 for further information or a quotation.

With the introduction of a new UK Test Standard for HIU’s and advances in technology, the District Heating market is progressing rapidly. We have therefore updated our CIBSE accredited CPD seminar, to provide the opportunity to explore the topic in depth. Here we identify some of the key technical considerations that are fundamental to improving user satisfaction levels, and the overall efficiency of the network.

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Our seminar entitled “Next Generation Heat Networks – Key Considerations” is accredited by The Chartered Institution of Building Services Engineers (CIBSE) and provides credits towards consulting engineers’ Continuing Professional Development (CPD).

The seminar includes topics such as –

  • Regulations and Guidelines
  • Heat Network Design Principles
  • Heat Interface Units (HIUs)
  • Network Pipework Sizing
  • Central Plant – Capacity Calculation
  • Metering, Billing and Revenue Management
  • Remote Surveillance

The seminar is ideal for M&E consultants, developers and housing associations, and can be held at client’s premises or at the Evinox Energy offices in Chessington, and at a time convenient to you. Our speakers are highly experienced in Heat Networks with relevant professional qualifications. A certificate will be provided to all attendees for obtaining CIBSE CPD points and refreshments will be supplied.

Please contact us on 01372 722277 or complete our Contact Form for further information or to book a seminar.

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We Support the Top 60 Development Awards

We are proud to be sponsoring “Best Regeneration Scheme” for the second year running at the Top 60 Developments Awards. These awards recognise and celebrate the best developments across the country, and are a must attend event for anyone in the housing industry.

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We Support the Top 60 Development Awards

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Contact us on 01372 722277 for further information or a quotation.

We are proud to be sponsoring “Best Regeneration Scheme” for the second year running at the Top 60 Developments Awards. These awards recognise and celebrate the best developments across the country, and are a must attend event for anyone in the housing industry.

We are delighted to celebrate and share the achievements of the best regeneration developments being recognised here. The work they do makes a real difference to people’s lives, providing a much improved place to live and work.

The schemes shortlisted in this category demonstrate some of the best work being done to revive and renew Britain’s housing. As more of the UK’s housing stock ages, it is vital that we continue this regeneration work to improve the quality of life for residents, increase the number of available homes and create more energy efficient dwellings.

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The expert judging panel will be looking for innovative, inspiring and scalable developments that meet the needs of residents and the housing market. They will be choosing the very best developments as winners in 10 categories. Winners will be announced at a ceremony on the 14 October at the Lancaster Hotel in Central London

Find out more about the awards by visiting the Top 60 Developments Awards website.

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Hot Water Response Time and Heat Network Efficiency

Read our latest blog, which discusses the design trade-offs between hot water response and energy efficiency in heat networks.

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Hot Water Response Time and Heat Network Efficiency

Read our latest blog, which discusses the design trade-offs between hot water response and energy efficiency in heat networks.

Discover how Evinox Energy can deliver the best solution for your next new build or refurbishment heat network project

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